Frequently Asked Questions

Cleaning Services FAQs

We look forward to partnering with you to keep your home healthy and clean. If you have a question about something you don’t see covered in our FAQ.

Still Have Questions? Our Staff Would be Happy to Assist You.

(888) 624-4962
At Maggy Maid, we pride ourselves on our rigorous screening process for cleaners, our eco-friendly cleaning products, and our commitment to customer satisfaction. We go the extra mile to ensure your home is spotless and safe for your family.
Maggy Maid takes COVID-19 seriously. We follow all recommended safety guidelines, and our cleaners wear masks and gloves during every cleaning. We also provide contactless payment options for your convenience.
Maggy Maid takes COVID-19 seriously. We follow all recommended safety guidelines, and our cleaners wear masks and gloves during every cleaning. We also provide contactless payment options for your convenience.
Life can be unpredictable, and we understand that. You can easily reschedule or cancel your cleaning appointment by contacting our customer support team at least 24 hours in advance. We’re here to accommodate your needs.
House cleaning service costs vary based on your home’s size and specific cleaning needs. Generally, you’ll find that house cleaning services are surprisingly budget-friendly.
To expedite the cleaning process, it’s advisable to tidy up personal belongings before the cleaners’ arrival. This ensures that your items remain in their rightful places.
No, you don’t need to supply cleaning products; the house cleaning company will bring their own. However, if you prefer specific products or have special requirements, feel free to provide them along with usage instructions.
We do not have a specific checklist but for general cleaning or deep cleaning because every houses is different, every cleaners is different. But most common list that your cleaners will do is clean counters, surfaces in the beds bathrooms, cleaning toilet, bathtub shower and sink. Cleaners are going to vacuum, mop and sweep the floor.
We do pre-authorize the card 1-day prior the booking and charge after the service
They are Independent domestic workers.

Booking with Maggy Maid is easy! You can either visit our website and use our user-friendly booking form, or you can call our customer support team to schedule your cleaning appointment.

Yes, all of our cleaning products are eco-friendly and safe for both pets and children. We understand the importance of a healthy living environment for your loved ones.
You don’t have to be present during the cleaning, but you’re welcome to be if you prefer. Many of our customers provide us with access to their homes, and we take great care to ensure the security of your property.
Laundry is not typically included as part of house cleaning services.
Most people opt for professional house cleaning on a weekly, biweekly, or monthly basis. The ideal frequency for you depends on various factors, including your schedule, household size, and whether you have pets.
Yes, the first cleaning typically requires more time compared to subsequent cleanings. The duration depends on factors like how long it’s been since your last deep clean, the size of your home, the number of occupants, and whether you have pets.
Sanitize the place and thoroughly clean, inside fridge, inside oven and inside cabinet is included as long as these are still in normal condition. Not included windows, garage, balcony/patio
The time of the cleaning really depends upon the condition of the place. Once they arrive you will do the initial walkthrough and after that you can ask them how long will they take and they can be able to let you know.
Since March 1, 2008
We connect homeowners with professional cleaning providers. We match clients in need of cleaning services with experienced and trusted cleaning professionals, simplifying the process of finding a reliable cleaner. Here at Maggy Maid we screen and vet cleaning service providers to ensure quality and reliability, making it a convenient and trustworthy way to source cleaning help.